Privacy policy

Privacy Policy

This Privacy Policy describes how www.3ifulvic.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:

Email: hello@3ifulvic.com
Mail: 5/37-39 Slater Parade, Keilor East VIC 3033, Australia

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. “Personal Information” includes the details below.

Device Information

  • Purpose: To load the Site accurately for you and to perform analytics on Site usage to optimise our Site.

  • Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with Shopify and other analytics providers such as Google.

  • Personal Information: Web browser version, IP address, time zone, cookie information, pages/products viewed, search terms, and interaction details.

Order Information

  • Purpose: To fulfil orders, process payments, arrange shipping, provide invoices/confirmations, communicate with you, screen for fraud, and provide marketing if opted in.

  • Source: Collected from you.

  • Disclosure: Shared with Shopify, payment processors (e.g. PayPal, Stripe), and shipping carriers (e.g. Australia Post).

  • Personal Information: Name, billing/shipping address, payment info (credit card, PayPal), email address, and phone number.

Customer Support Information

  • Purpose: To assist you with enquiries.

  • Source: Collected from you.

  • Disclosure: Shared with Shopify Inbox and Klaviyo (email/SMS support).

  • Personal Information: Name, email, phone, order details, and information you choose to provide.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us for deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil contracts. For example:

  • Shopify powers our online store: Shopify Privacy Policy

  • We use Google Analytics and Meta (Facebook/Instagram) for behavioural advertising.

  • We may share your information to comply with legal obligations or to protect our rights.

Behavioural Advertising

We use your Personal Information to serve targeted ads we believe may interest you. This includes:

  • Google Analytics: Privacy | Opt-Out

  • Meta (Facebook/Instagram): Ads based on your interactions with our site.

  • Klaviyo: Tracks email engagement and on-site behaviour to personalise communication.

You can opt out of targeted advertising:

Using Personal Information

We use your Personal Information to:

  • Offer products for sale

  • Process payments

  • Ship orders

  • Communicate with you

  • Send marketing (if opted-in)

Lawful Basis (for EU customers)

Under GDPR, we process your information based on:

  • Your consent

  • Fulfilling a contract

  • Legal obligations

  • Legitimate interests (e.g. fraud prevention, advertising)

Retention

We retain your Personal Information unless you request erasure. To request deletion, contact us at hello@3ifulvic.com.

Automatic Decision-Making

We do not engage in fully automated decision-making with significant legal effects. Shopify may use limited automated fraud detection such as:

  • Temporary IP or card blacklisting after failed transactions

Email Marketing

With your consent, we may send you updates about new products, special offers, and more. You can unsubscribe at any time via the link in our emails or by contacting us.

Cookies

We use cookies to optimise your browsing experience and store preferences. Some cookies are essential for checkout and store functionality. Full cookie list: Shopify Cookie Policy

You can disable cookies via your browser settings, but it may affect website functionality. Learn more: https://www.allaboutcookies.org/

Do Not Track

We do not alter our practices in response to Do Not Track signals, due to a lack of consistent industry standards.

Your Rights

European Residents (GDPR)

You have the right to access, correct, port, or delete your data. Contact us to exercise these rights. Shopify processes data in Ireland and transfers to Canada and the U.S. See Shopify’s GDPR info.

California Residents (CCPA)

You have the right to know, delete, and opt-out of the sale of your personal data. We do not sell your data. You can submit requests via email or by mail.

Complaints

To lodge a privacy complaint, please contact us first. If unsatisfied, you can reach out to the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au/privacy/privacy-complaints